Privacy Policy

Last Updated: June 11, 2026

At Alvora, we value your privacy and are committed to
protecting your personal information. This Privacy Policy explains how we
collect, use, disclose, and safeguard your information when you visit our
website, place an order, or interact with our services.

1. Company Information

Business Name: Alvora
Address: 104 Myrtle Road, Hounslow, England, TW3 1QD
Email: Support@alvoraship.com
Phone: +44 7735 303085

2. Information We Collect

We may collect the following information:

Full name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely through third-party providers)
Order history
IP address
Browser and device information
Website usage and analytics data

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Communicate regarding purchases and deliveries
Improve our products and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional communications where consent has been provided

4. Legal Basis for Processing

Where applicable under UK GDPR, we process personal information based on:

Your consent
The performance of a contract
Compliance with legal obligations
Our legitimate business interests

5. Payment Information

Alvora does not store complete payment card details on its servers.
Payments are securely processed through trusted third-party payment
providers that maintain industry-standard security measures.

6. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share
information with:

Payment processors
Shipping and logistics providers
Fraud prevention services
Website hosting providers
Analytics providers
Government authorities where required by law

7. Data Security

We implement appropriate technical and organizational measures designed
to protect personal information from unauthorized access, disclosure,
alteration, or destruction.

While we strive to use commercially acceptable means to protect your data,
no method of transmission over the internet can be guaranteed to be
completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Fulfill contractual obligations
Meet legal and tax requirements
Resolve disputes and enforce agreements

9. Your Privacy Rights

Under applicable data protection laws, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your information
Restrict processing of your data
Object to certain processing activities
Request data portability
Withdraw consent at any time

To exercise these rights, please contact us using the details provided
in this Privacy Policy.

10. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve
user experience, analyze website performance, and support marketing
activities.

You can control cookie settings through your browser preferences.

11. Third-Party Services

Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those
external websites.

12. Children’s Privacy

Our services are not directed toward individuals under the age of 13.
We do not knowingly collect personal information from children.

13. International Data Transfers

In some cases, your information may be processed outside the United
Kingdom. Where this occurs, we take reasonable steps to ensure
appropriate safeguards are in place.

14. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.

15. Contact Us

If you have questions regarding this Privacy Policy or how your personal
information is handled, please contact us:

Alvora
104 Myrtle Road
Hounslow, England, TW3 1QD

Email: Support@alvoraship.com
Phone: +44 7735 303085

By using our website, you acknowledge that you have read and understood
this Privacy Policy and agree to its terms.

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