Privacy Policy
Last Updated: June 11, 2026
At Alvora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.
1. Company Information
Business Name: Alvora
Address: 104 Myrtle Road, Hounslow, England, TW3 1QD
Email: Support@alvoraship.com
Phone: +44 7735 303085
2. Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely through third-party providers)
- Order history
- IP address
- Browser and device information
- Website usage and analytics data
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding purchases and deliveries
- Improve our products and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional communications where consent has been provided
4. Legal Basis for Processing
Where applicable under UK GDPR, we process personal information based on:
- Your consent
- The performance of a contract
- Compliance with legal obligations
- Our legitimate business interests
5. Payment Information
Alvora does not store complete payment card details on its servers. Payments are securely processed through trusted third-party payment providers that maintain industry-standard security measures.
6. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information with:
- Payment processors
- Shipping and logistics providers
- Fraud prevention services
- Website hosting providers
- Analytics providers
- Government authorities where required by law
7. Data Security
We implement appropriate technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill contractual obligations
- Meet legal and tax requirements
- Resolve disputes and enforce agreements
9. Your Privacy Rights
Under applicable data protection laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Restrict processing of your data
- Object to certain processing activities
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the details provided in this Privacy Policy.
10. Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar technologies to improve user experience, analyze website performance, and support marketing activities.
You can control cookie settings through your browser preferences.
11. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
12. Children’s Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
13. International Data Transfers
In some cases, your information may be processed outside the United Kingdom. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.
14. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
15. Contact Us
If you have questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Alvora
104 Myrtle Road
Hounslow, England, TW3 1QD
Email: Support@alvoraship.com
Phone: +44 7735 303085
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
“`